General Gameplay+

Placing a Building

Tap the + to open the build menu, choose the type of building you want to place and move it to your desired location.

Some buildings need specific placement, such as water utilities near water or train stations next to tracks. This information is provided in the building menu for each type.

Buildings turn green if they can be placed and red if they cannot.

Cloning a Building

To clone a building, tap the building, then tap the + button. Move the cloned building to your desired location.

Moving a Building

Tap a building twice to move it. You can drag it to a new spot or tap the tile where you want it to go. To rotate, tap the building twice, then tap the rotate button.

Deleting a Building

To delete a building, tap it, then tap the trash can button. Multi-select buildings to remove several at once. This action is permenant.

Building and Deleting Transportation

Tap the road button to open the transport selection menu and select your desired transportation option.

Railways can be built over roads but not bridges. Bridges automatically form over water if there are no obstructions and the water is wide enough. Suspension bridges appear over longer water spans.

Expansions

Your city starts on a 20x20 grid and can expand to 200x200 tiles, offering a massive 40,000-tile playing area. Tap a locked area and purchase it to expand your city.

Why Does Building Cost Increase?

The more you build, the better your city becomes. Higher costs reflect the uniqueness of your growing city, balanced by increased income generation.

City Advisor

The city advisor offers hints every 2 minutes to help you build a balanced city. Warnings include staffing issues, transportation issues, low resources, and coverage issues. You can turn off the advisor in the settings menu if no longer needed. If your city is short staffed that means you do not have enough residents to fill your employment. If your city has unemployment this means you have more residents than jobs. Both of these situations will reduce your income until it is fixed.

Warehouse

The warehouse temporarily stores buildings, useful for city redesigns. Tap a building, then the box icon to store it. Your warehouse can contain up to 150 slots (with each slot holding multiples of the same building) and each additional storage spot needs to be unlocked. You can delete buildings from the warehouse, but this action is permanent.

Currencies and Resources

Money and gold are the main currencies. Most buildings will yield money, however, certain buildings yield gold. Gold can be exchanged for money in the exchange at any time. When you have a stock exchange in your city you can exchange money for gold when you reach level 100. Additional currencies can be purchased if needed.

Diamonds

Diamonds are the game's premium currency. They can be generated in the launch/space pads, diamond mine and diamond exchange. The diamond exchange building unlocks the diamond exchange and is available at level 50. Additional diamonds can be purchased if needed.

They can also be earned by completing contracts in your gold transportation and military buildings. Each time you collect your income from these buildings there is a small chance that you will receive a diamond. This is proportional to the buildings initial purchase cost.

Food

Buildings in the farming category will yield food. Food can either be sold or saved and later, exchanged for diamonds. You will need a diamond exchange in your city to unlock the exchange and have reached player level 50.

Note: If you have sold your food it cannot then be used in the diamond exchange.

Daily Reward

Log in daily to claim rewards in money or gold. Rewards increase daily and are based on game days, not calendar days.

Free Gold

Earn free gold by watching ads or putting out fires in other cities. You can watch up to 30 ads per day. You can put out up to 100 fires daily, with every 5th fire granting gold. These limits will reset when you receive your next daily bonus.

Challenges and Achievements

Complete challenges and achievements to earn money and gold. Tap the trophy icon to view them and check the requirements.

Analytics

The bar graph icon provides an overview of your city's stats, finances, and requirements. RCI bars indicate which building types are in demand or in excess.

Trading

Trade surplus resources for additional income. Contracts last 5 minutes and renew automatically while playing. You can also purchase resources for your city, these also last 5 minutes and automatically renew.

Eye Tool

Use the eye tool to see your city's zones and building upgrades. You can also move or delete buildings, zone trees and manage your transportation while using it. If you enable the enhanced eye tool you can cycle through each category of building. For example, you can limit the game to only show your residential buildings.

Advanced Mode

Advanced mode displays building happiness, ecology, and service coverage. Pollution (red) and ecology (green) are visualized on the ground around buildings.

Bulldoze Mode

Use the bulldoze tool to rezone areas of your city. This removes everything except buildings in the selected area.

Forest Mode

Use the forest tool to quickly add large areas of trees. You can vary the density of the forest.

Rapid Build

Rapid build allows repeated placement of the same building, perfect for creating rows of houses or forests.

City Name

Tap your player level to rename your city, view visitors and ratings, and track your city's progress.

What is GDP?

GDP is the total value your city generates in one year. Increase it by boosting income or reducing the population. GDP per capita is calculated by dividing GDP by the number of residents.

Buildings+

Residential

Residential buildings provide housing for your population. They are heavily affected by pollution and should be placed away from industrial areas. To maximize happiness, group them together and surround them with parks, trees, and decorations.

Commercial

Commercial buildings create medium-density jobs and are mildly affected by pollution. Keep them away from industrial buildings for best results. These buildings yield income more quickly than industrial buildings, but less overall.

Industrial

Industrial buildings provide high-density jobs and are unaffected by pollution. They should be grouped together and placed away from residential areas.

Farming

Farming buildings create low-density jobs and supply your city with food. They can be placed anywhere and are unaffected by pollution. Farming jobs count as industrial employment.

Community

Community buildings provide low-density jobs and boost happiness in surrounding areas. They are mildly affected by pollution and can be placed anywhere. Community jobs count as commercial employment.

Utility

Utility buildings provide low-density jobs and essential services like water, power, and trash management. Some power stations are highly polluting and should be placed far from residential zones, while others use eco-tech to reduce pollution.

Transport

Transport buildings improve city happiness by reducing road traffic and pollution. Rail networks efficiently move residents, while airports and spaceports manage incoming and outgoing traffic. Airports require a runway of at least 5 tiles to function. Piers will spawn ships only if the exit is facing open water.

Decorations

Decorations like parks and trees boost happiness and ecology. Use them liberally to neutralize pollution and enhance city happiness.

Special Buildings

Special buildings, purchased with diamonds, offer enhanced capacity for population, employment, or happiness.

Premium Buildings

Premium buildings are unlocked with a single in-app purchase. They offer exceptional capacity for population, employment, or happiness. They are exclusive and provide the best benefits.

Hints and Tips

Most buildings decrease happiness, increase pollution, and consume resources. To counterbalance, add community buildings, decorations, and utilities as your city grows. Ensure buildings have adequate police, fire, education, and health coverage for maximum happiness.

Buildings that cost gold will provide much more population, employment or happiness. They will also have free upgrades and place much lower demands on city services than normal buildings.

What Happens When I Upgrade a Building?

Buildings can be upgraded to level 10. Upgrades increase capacity, employment, happiness, and ecology. City service upgrades expand their coverage area.

What is a Building's "Area of Effect"?

A building's area of effect is shown as a circle when selected. White circles indicate city service coverage, which expands with upgrades.

Visiting Other Cities+

Open the leaderboard and tap the visit button next to a city to explore it. You can like and rate the city or add it to your friends list for easy access later. The friends list is also in the leaderboard.

While visiting, put out fires to earn free money and gold. To see who visited your city, check your city progress window by tapping your player level.

If you can't visit other cities, you might be offline, or their game version may be newer - try updating your game.

In-app Purchases+

I Didn't Get My Purchase

If your purchase wasn't credited instantly, log out and back in. A new connection may help. If it still doesn't appear after 24 hours, email support with your receipt for assistance.

I Can't Make a Purchase/Purchase Was Cancelled

Ensure your account and device settings are correctly configured. If a purchase is stuck processing for over 24 hours, contact support at your app store.

Cancelled purchases won't be charged. This can happen if your billing info doesn't match your payment method or if funds are insufficient.

If you are using a gift card, ensure it is still valid and for the correct country.

Avoid Accidental Purchases

In-app purchases are optional and clearly labeled. You can disable them to prevent accidental purchases, especially if someone else uses your device.

Instructions for Android

Instructions for iOS

Instructions for Amazon

Where Can I Find My Purchase History?

Log into the app store where you downloaded the game to view your purchase history.

Can I Buy In-app Purchases From Other Sites?

No. Third-party sites may collect your personal information, money, or both, without delivering the promised items. Only make purchases within the game.

My Account and Game Settings+

How Do I Transfer or Sync to Another Device?

You can transfer or sync your city using your Google Play (Android/iOS) or Apple (iOS only) account. Follow these steps:

  1. Connect your existing city to Google Play/Apple, save, and close your game.
  2. Open the game on your new device, skip the tutorial, and connect to the same Google Play/Apple account.
  3. When prompted, sync to your existing city. Confirm to play your old city on the new device.
  4. You can now play the same city on both devices.

Always save and close your city on one device before opening it on another to avoid overwriting progress.

Can I Play Multiple Accounts on a Single Device?

No. Only one saved game is supported per device.

Can I Play Offline?

Yes, the game can be played offline. However, offline progress is saved locally, so if your device is lost or reset, your city cannot be recovered. Playing offline also disables features like leaderboards and purchases.

When you connect to the internet, save your game to back it up to our servers.

City Reset

To reset your city, choose "Reset City..." and select either an easy or hard reset:

Easy Reset: Keeps your player level, resources, unlocked buildings, warehouse contents, and unlocked land. You'll start fresh on a blank world but retain these progress points.

Hard Reset: Fully restarts your game, resetting to player level 1. All resources and unlocked items are reset to their initial state.

After choosing your reset type, select a new landscape, such as inland, rivers, coastline, or islands. You can further customize land type, water amount, and tree density.

Game Settings Menu

The settings menu allows you to customize your gameplay experience. You can adjust detail levels to modify animations or disable them entirely. Use this menu to connect your game to Google Play/Apple for syncing across devices.

The game supports 11 languages. If the game doesn't load in your language, change it in the settings menu.

Keep Your City Safe+

How Do I Save My City?

Android: Tap the back button, and a pop-up will notify you that your city is saving and backing up to our servers (if your device is connected to the internet).

iOS: Press the home button. Unfortunately, a notification cannot be displayed on iOS due to system limitations.

Important: Avoid "force closing" the game, as this may interrupt the saving process and result in lost progress. "Force closing" refers to shutting down the game via your app manager.

Why Should I Connect To Google Play or Apple?

Connecting to an external service offers the following benefits:

  1. You can recover your city if anything happens to your device (e.g., operating system reset or upgrade).
  2. You can sync your city to another device for seamless gameplay.

Parents Guide+

Does the Game Have an Age Limit?

The game has a PEGI 3 rating, meaning it is appropriate for children from three years of age. It contains no violence or mature themes.

How Do I Turn Off In-App Purchases?

The game is free to download and play. However, it offers entirely optional "In-App Purchases" that are never required to play the game, but can enhance some gameplay elements.

In-app purchases are paid for with real money and are clearly labeled as such. These purchases are accessible within the game.

If you wish to avoid accidental purchases or if your device is being used by someone else, you may choose to turn off this option.

Instructions for Android

Instructions for iOS

Instructions for Amazon

Who Processes In-App Purchases?

Sphere Game Studios does not process payments for in-app purchases nor have access to any of your personal details and payment information. Payments are completed through the app store where you downloaded the game.

Receipts for transactions are emailed to you by the relevant app store after each purchase.

I'm a Parent, How Do I Contact You?

If you have any questions or concerns, please feel free to contact us.

Email us at parents@spheregamestudios.com. Please include any specific details about your query, such as what happened, when it occurred, relevant transaction IDs, screenshots, etc.

Troubleshooting & Devices+

Close the App

To ensure optimal game performance, you may need to close and reload the game. This is advisable if you've been playing for a long time, especially on older devices.

If you're using an older device with limited memory, you may also need to close other apps before playing. The game can consume a lot of memory, and other apps running in the background may affect performance.

Animation Level

There are three levels of animations; maximum, minimum and off. This controls the amount of animations and effects in your city. If you're using an older device, consider turning off this option for smoother performance. You can adjust this in the game settings.

Changing the Language in the Game

This can be done in the settings menu.

Connect to Google Play/Apple

Connecting your city to Google Play or Apple secures your city and also allows you to load your game on another device. This can be done in the settings menu.

Note: The game supports one city per account, and it will always be linked to that city. To avoid losing your city, we recommend playing only one city per device. Do not log into someone else's account on your device or let others log into theirs on yours.

My Game Keeps Crashing

Ensure that you downloaded the game from a recognized and trusted app store (e.g., Google Play or Apple). We cannot support or verify games downloaded from third-party sites.

To free up memory, close any unused apps running in the background, clear your cache (especially for internet browsers and social media apps), and restart your device.

To increase free memory, uninstall apps you no longer need and transfer pictures and videos to a laptop or cloud storage.

Please note, the game runs best on devices with the following minimum specifications:

Privacy & GDPR+

What Information Does the Game Collect?

Our games store data locally on your device(s) and, if you're playing online, also back up your data on our servers. We do not store any personally identifiable information on your device(s) or online, and we do not require any usernames, email addresses, or passwords to play our games.

The game uses a unique identifier (game ID) to link your local save data to your online backup. This allows our games to automatically restore your data if your local data is deleted. All connections between your device and our servers are fully encrypted.

We reserve the right to remove dormant accounts that have had no activity for at least 180 days. After this period, you will lose access to your account and any associated history or purchases. No refunds will be issued in such cases.

We work with trusted third-party providers to enhance your experience and offer additional content. These partners are fully GDPR compliant and include the following:

Unity Ads

Our games offer opt-in reward ads in exchange for virtual currency. Upon your first ad view, you'll be asked to opt-in to personalized ads. You can change this setting later by tapping the settings button when an ad is displayed.

Google

Players can connect their games to their Google Play account to sync progress across multiple devices. We do not request any personal information from Google; the only data we receive is a token that enables game syncing.

Apple

Players can connect their games to their Apple account to sync progress across multiple devices. We do not request any personal information from Apple; the only data we receive is a token that enables game syncing.

We will only share the data we hold if we believe, in good faith, that disclosure is necessary to protect our rights, your safety, the safety of others, to investigate fraud, or in response to a government request.

Please note: We do not store any personally identifiable information about you online. If you would like to request manual deletion of your game data stored online, please contact us via email at gdpr@spheregamestudios.com.